Resource Library

Click on the following buttons to gain access to resources!

This is an exclusive member benefit. 

Beyond Breaking Even: Navigating Catering Costs While Maximizing Profits 

Clint Elkins, SB Value, Rajan Mistry, District Events & Catering, Jay Varga, The JDK Group, and Daniel Joseph, Blue Plate Chicago

Beyond Breaking Even: Navigating Catering Costs While Maximizing Profits  - Recording
Beyond Breaking Even: Navigating Catering Costs While Maximizing Profits - Slide Deck

Operations Roundtable - 2024 Budgeting

Francisco Christian, Taylored Hospitality Solutions

Operations Roundtable Recording
Operations Roundtable Slide Deck

Money Talk: How to Save Big Money on Payment Processing Fees in 2024

Nora Sheils, Rock Paper Coin

Money Talk - Recording
Money Talk - Slide Deck

HOT TOPICS! Sales & Ops in Q4 2023 and Q1 2024

Jennifer Perna, Fulton Market Consulting
Francisco Christian, Taylored Hospitality Solutions

Hot Topics - Recording
Hot Topics - Slide Deck

The New SEO: How to Get Ready for Google's Biggest Change Ever

Michael Lawson, nuphoriq

The New SEO - Recording
The NEW SEO - Slide Deck

ICA Sales Roundtable: Time to Start Selling AGAIN!

Jennifer Perna, Principal, Fulton Market Consulting

Time to Start SELLING Again! - Recording
Time to Start SELLING AGAIN! - Slide Deck

ICA Webinar: Creative Fusion - How to develop an alliance of catering and design within your company to enhance your events.

Steve Sanchez, The JDK Group
Colton Staver, The JDK Group
Brad Snyder, The JDK Group

Creative Fusion - Recording
Creative Fusion - Slide Deck

ICA Webinar Mise en Place for the Business

Charlie Schaffer, Schaffer
Chase Mayer, CBK Catering & Events

Mise en Place for the Business - Recording
Mise en Place for the Business - Slide Deck

ICA Operations Roundtable on 2023 Budgeting

Francisco Christian, Taylored Hospitality Solutions

ICA Operations Roundtable - Recording
ICA Operations Roundtable - Slide Deck

ICA Diversity & Inclusion Committee Update & Information about the D&I Scholarship Application

Suzi Shands, Mintahoe Catering & Events
Fausto Pifferrer, Blue Elephant Catering

ICA D&I Webinar - Recording
ICA D&I Webinar -Slide Deck

ICA Chef Roundtable

Jay Varga, The JDK Group

ICA Chef Roundtable - Recording

Be the Smartest Sales Person in the Room

Jennifer Perna, Fulton Market Consulting

Be the Smartest Sales Person in the Room - Recording 
Best the Smartest Sales Person in the Room - Slide Deck

Cocktail Rendezvous Webinar

Steve Sanchez, The JDK Group
Yelena Anter, Chef Rubber
Shannon Archer, The JDK Group

Cocktail Rendezvous Webinar - Recording
Cocktail Rendezvous Webinar - Slide Deck and Drink Recipes

It All Starts Here - Running a Great Production Meeting

Jennifer Perna, Fulton Market Consulting
Francisco Christian, Taylored Hospitality Solutions

It All Starts Here - Running a Great Production Meeting - Recording
It All Starts Here - Running a Great Production Meeting - Slide Deck

ICA Spring Food & Drink Trends: Marrying Menu and Accessories for the Perfect Combination

Lee Ann Kelly, American Metalcraft 
Jeffrey Selden, Marcia Selden Catering
Robin Selden, Marcia Selden Catering

ICA Spring Food & Drink Trends - Recording
ICA Spring Food & Drink Trends - Slide Deck

ICA Understanding Anxiety in the Event Industry

Charessa Sawyer, MSW, Event Therapy Magazine

ICA Understanding Anxiety in the Event Industry - Recording
ICA Understanding Anxiety in the Event Industry - Slide Deck

ICA Sales Growth

Margaret Brower, CEO and Founder, Rainmaker Sales and Marketing Group

ICA Sales Growth - Recording
ICA Sales Growth - Slide Deck

ICA SMART Goals Training

Lisa Ware, Director of Sales & Business Development, Catering by Michaels

ICA SMART Goals Training - Recording
ICA SMART Goals Training - Slide Deck

ICA Operations Roundtable: 2022 Budgeting

Frank Christian, Taylored Hospitality Solutions

ICA Operations Roundtable: 2022 Budgeting - Recording

ICA Sales Roundtable: reGroup, reFocus, and reBuild Your Sales Team

Meryl Snow, Snow Storm Solutions 

ICA Sales Roundtable: reGroup, reFocus, and reBuild Your Sales Team - Recording

6 Daily Tasks for High Performance Sales

Renee Miner, Empyrean Events & Catering

6 Daily Tasks for High Performance Sales - Recording
6 Daily Tasks for High Performance Sales - Slide Deck 

Advocating for Your Business in Times of Crisis

Jonathan Jennings, CT Wedding Group

• Advocating for Your Business in Times of Crisis - Recording
• Advocating for Your Business in Times of Crisis - Slide Deck

ICA Zoom into Spring Annual Meeting 

• ICA Zoom into Spring Annual Meeting - Recording
• Annual Meeting Slide Deck | Food Inspiration and ICA Members Slide Deck 

COVID-19 Webinar Series 

To listen to all webinar recordings, you will need to provide your name, company, and email address to listen when you click on the recording links below.

Vaccinating the Workforce for COVID-19
Michael Mazurczak and Lauren Fackler, Melick & Porter

• Vaccinating the Workforce for COVID-19 - Recording
• Vaccinating the Workforce for COVID-19 - Slide Deck

Local SEO: How to Rank #1 in Google
Jamie Pritscher, Partner, Nuphoriq and Michael Larson, Partner, Nuphoriq

• Local SEO: How to Rank #1 in Google - Recording
• Local SEO: How to Rank #1 in Google - Slide Deck

Not Giving Up Without a Fight
Greg Hicks, Owner and Executive Chef, Impressions Catering and Tony Santos, Owner and Chef, Tony Caters

• Not Giving Up Without a Fight - Recording

AllSeated Presents Its Newest Product, exVo: A New Way to Network, Explore, Experience, and Have Some Fun!
Sandy Hammer, AllSeated

• AllSeated Presents Its Newest Product, exVo - Recording

Listen and Learn on Diversity and Inclusion in the Catering Industry
Suzi Shands, Mintahoe Catering & Events, Jolie Oree-Bailey, Low Country Quisine, Vicky Crease, Vicky Crease Catering, Alexandria Hammond, Get Plated Catering and Events, Terrica Skaggs, Cocktails & Details

• Listen and Learn on Diversity and Inclusion in the Catering Industry - Recording

COVID-19 Webinar Series: Member Resources and Advocacy Outreach Program
Jeffrey Selden, Marcia Selden Catering & Events, Jonathan Jennings, CT Wedding Group and Paula Kreuzburg, International Caterers Association

• Member Resources and Advocacy Outreach Program - Slide Deck
  
• Member Resources and Advocacy Outreach Program - Recording
  

COVID-19 Webinar Series: Steps to Manage Your Mental Health and Well-Being in Crisis
Greg Karl, Step Change Coach and Michelle Karl, LCSW, The Balanced Mother & Healing Choice Counseling

• Steps to Manage Your Mental Health and Well-Being in Crisis - Slide Deck
• Steps to Manage Your Mental Health and Well-Being in Crisis - Recording

COVID-19 Webinar Series: Press the Restart Button on Your Business
Francisco Christian, Taylored Hospitality Solutions and Roy Porter, Engage Works, Inc.

• Press the Restart Button on Your Business - Slide Deck
• Press the Restart Button on Your Business - Recording

COVID-19 Webinar Series: May 15 is NOW the New Year
Jennifer Perna, Fulton Market Consulting and Jamie Pritscher, Nuphoriq

• May 15 is NOW the New Year - Slide Deck Only
• Video used during presentation
• May 15th Now is the New Year Blogpost (Fulton Market Consulting)
• Sales Leaders - What Do We Do Now and Next Blogpost (Fulton Market Consulting)
• Helpful Nuphoriq Logos List for Brands

COVID-19 Webinar Series: Limited Services vs Temporary Shut Down, Cash Flow and Expense Reduction
Margot Jones, Purple Onion Catering, Anthony Lambatos, Footers Catering, Jeffrey Selden, Marcia Selden Catering & Events

• Limited Services vs Temporary Shut Down - Slide Deck
• Limited Services vs Temporary - Recording

COVID-19 Webinar Series: Furlough vs Layoff
April Lambatos, Footers Catering, Jeffrey Selden and Robin Selden, Marcia Selden Catering & Events, Warren Dietel, Puff 'n Stuff and Charlie Schaffer, Schaffer

• Furlough vs Layoff - Slide Deck
• Furlough vs Layoff - Recording

COVID-19 Webinar Series: Leading Through Ambiguity
Francisco Christian, Taylored Hospitality Solutions, LLC, Greg Karl, Red Quill Hospitality Solutions and Clint Elkins, SB Value

• Leading Through Ambiguity - Slide Deck
• Leading Through Ambiguity - Recording

Sales, Operations and Executive Chef-Driven Discussions

To listen to the entire roundtable video calls below, you will be directed to Dropbox. Please select download in the top right hand corner so you can listen to the entire recording.

Sales Mixer Discussions

2021

• April 13 - Sales & Ops Roundtable: Steps Companies are Taking to Rebuild and Strengthen Their Teams Post-Covid
  Recording and Slide Deck
• March 4 - Reopening is Coming: What Can We do NOW to Engage Clients and Prepare for the Rest of the Year?
  Recording and Slide Deck

2020

• December 2 - Recording and Slide Deck
• November 2 - Recording, Slide Deck, Sponsor Slide Deck
• August 24 - Recording
• August 10 - Recording
• July 20 - Recording
• July 13 - Recording
• June 29 - Recording and Slide Deck 
• June 15 - Recording
• June 1 - Recording
• May 11 - Recording and Recommended Reading
• May 4 - Recording
• April 27 - Recording

Operations Roundtable Discussions

2021 

• May 19 - Recording and Slide Deck
• March 17 - The Good, The Bad & The Ugly: Producing 8000+ Boxed Lunches for Super Bowl LV - Recording and Slide Deck

2020

• October 15 - Recording, Slide Deck and Pre-Meeting Checklist
• August 20 - Recording and Slide Deck
• June 24 - Recording and Slide Deck
• June 10 - Recording and Slide Deck
• May 27 - Recording and Slide Deck
• May 20 - Recording and Slide Deck
• May 13 - Recording and Slide Deck
• May 6 - Recording and Slide Deck

Executive Chef Roundtable Discussions

2021

• May 5 - Recording

2020

• November 18 - Recording
• July 31 - Recording
• June 26 - Recording
• June 12 - Recording
• June 5 - Recording
• May 29 - Recording
• May 14 - Recording
• May 8 - Recording
• May 1 - Recording
• April 24 - Recording

Tech Tuesday Webinars and Roundtable Discussions

• January 12, 2021 - Recording

ICA Members: Please click here to access the full webinar archives

Welcome to the ICA Members Only Section!

You have reached the online "Members Only" section. We have created a number of tools to help you connect to other members, learn about upcoming events, manage your online profile and much more! Maximize the value of your membership by using this section to get the information you need. Everyone will reap the rewards of a strong, dynamic community of members that readily share and exchange information and other resources for their mutual benefit.

Additional features will also be added soon, so be sure to check back to your "Members Only" online community frequently to see those developments as well.

Catersource and Art of Catering Food 2019:

Catersource 2019 Event Details
Conference: Feb. 24-25, 2019
Tradeshow: Feb. 26-27, 2019

Location: New Orleans, LA

Vendors Learn How to Become an ICA Partner!

Want to learn how to become even more connected with ICA Caterer Members? Join as an ICA Partner!

Click here to learn more about the ICA Partnership Program

Questions about the Partnership Program? Contact Paula Kreuzburg, Executive Director 410-931-8100

ICA Member Special!

Refer a NEW Catering Company to join the ICA and you get $50 off your next renewal!  Contact ICA HQ for details! (410)931-8100
 

Work n Learn Program!

Interested in participating in a work n learn program through the ICA?  This member benefit is in development and we would love to her your interest in bringing this program back to the ICA.  If you are interested in being a host or participant in a Work n Learn Program, please call Paula Kreuzburg, 410-931-8100.  We will track the interest level of this program.  If we generate enough interest, we will try to make a match!  

Search Member Directory:

This feature will allow you to search for some of your favorite ICA Caterers, Vendors, and Members!
**Be sure to update your online profile so that your company will appear in the directory as you would like!

Event Calendar:

Check out all of ICA's upcoming events listed here for more details.

Join the ICA Roundtable for all new and upcoming events and updates from ICA members click here

Vendor Promotions:

Webinars & Presentations:

Check out all of the ICA webinars from 2012-2017. Click here to view all of the webinars.

ICA Eavesdropping On Industry Experts:

Listen In On Industry Experts Conversations With Jamie Pritscher

• A Conversation: Catering Technology & Improving Capabilities
• A Conversation: Hiring for Sales & Marketing
  
• A Conversation: Handling Last Minute Bookings
• A Conversation: Farm-to-Table Catering
• A Conversation: With Chefs
• A Conversation: On Growing Corporate Catering
• A Conversation: 2016 Outdoor Event Trends
• A Conversation: Early Booking Incentives
• A Conversation: A Conversation on Time Management
• A Conversation: Finding & Training Seasonal Staff
• A Conversation: On Buffet Innovation
• A Conversation: A Conversation on ICA Membership and Photos

ICA Member Shared Resource Library:

As a member of ICA, please enjoy access to the following supporting documents.

Online Branding Checklist

• Online Branding Checklist from Mint Marketing Solutions
  

Site Visit Checklist

• Site Visit Checklist Template
  

Catering Technology

• Data Driven Sales 

Packing, Post-Event, and Rentals

• Event Packing List Template
• Event Serving Pieces Inventory Packing Pack Sheet
• LLIO Event Planner
• Post Event Captains Report with Breakage Report
• LLIO Rental Schedule

Human Resources

• HR Appraisal Form Employee
• HR Appraisal Form Manager
• HR-BOH-Job Description
• HR-FOH-Job Description
• HR-Interviewing-Questions-for-Exec-Chef
• HR-Job Performance Review Form
• HR-Service-Staff-Guidelines
•  HR-Staff-Handbook.1
• Employees Request Time Off
• Job Application
• Function Sheet Updated

Kitchen

• Drink Offering Sample
• Chef Portion Chart for Parties
• Kitchen - Cost Worksheet
• Kitchen - Costing Model
• Kitchen - Pack Sheet
• Kitchen Quantities Template
• Family Style Template
• Great Description Words for Dishes
• Kitchen Checklist - Daily Cleaning
• Kitchen Checklist - Weekly
  
• Kitchen Checklist - Monthly
• Kitchen Sign-off Sheet
• Team Meeting Sample Agenda
• Qualifying the Caller Sales
• Commandments for Continuous Improvements

Front of House

• Sample Proposal
• General Branding Survey
• Delivery Invoice
• Example - First Contact Sheet
• Example - Event Feedback Form
• Catering Agreement
• Contract And Event Service Agreement
• Corporate Contract
• Event at a Venue Contract Service Agreement
• When Not to Book an Event
  
• Sales - Super Phrases
• Sales - Customer Record
• Non- Compete Agreement
• Non- Disclosure Agreement
• Quick Quote with contract 12 up-charge
  
• Full Edition
• Sales Script

• Answers to You're Too Expensive
• Assorted Scripts for Closing a Sale
  

Additional Info for Parties

• Father of the Bride Speech Tips
• Sample Event Itinerary
• Sample Wedding Itinerary
• Sample Valet Information
• Sample Wedding Photographer Checklist
• Sales - What Buyers Want
• Party Planning - Planning Labor Needs
• Family Style Template
  
• Full Bar Layout
• FOB Speech
• 10 Things for Chef to Ask Party Planner Before the Big Event
• Planning Event Checklist
• Price Calculator

ICA Peer to Peer Learning

• Who Creates Your Production Sheets
• What Qualifies You for Tasting
• Transfer Sheets for Logos
• Sources for New Sales People
• Software Proposal Programs
• Same Sex Marriage Market
• Sales Growth
• Reimbursements for mileage
• Paella Pans and Burners
• Overtime Pay
• On Call Compensation
• Job Posting Sites
• Ideas for Garnishes
• Ideas for Chef Wear in Hot Weather
• How to Test a New Salesperson
• Flipping Chairs Fees
• Different Fees
• Dealing with a Large Planning Committee
• Closing Rates on Proposals & Gross Profits Percentages
• Can Radio Advertising be Successful
• Business Growth & Planning
  

Additional Documents:

• Inspiration Zone
• Chef Portion Chart for Parties
• Sample Proposal
• Drink Offering Sample
  
• Front of House
• Back of House

• HR Appraisal Form Employee

  • HR Appraisal Form Manager
  • HR-BOH-Job Description
  • HR-FOH-Job Description
  • HR-Interviewing-Questions-for-Exec-Chef
  • HR-Job Performance Review Form
  • HR-Service-Staff-Guidelines
  • HR-Staff-Handbook.1
  • Kitchen - Cost Worksheet
  • Kitchen - Costing Model
  • Kitchen - Pack Sheet
  • General Branding Survey

Delivery Invoice

Webinars

ICA Roundtable Facebook Page

ICA Logo Green (Download)

Culinary Council Logo

2016 CATIE Award Finalists

Annually, the spirit of the Catered Arts Through Innovative Excellence (CATIE) Awards recognize achievement of exemplary production at an event. The International Caterers Association (ICA) is pleased to announce the 2016 CATIE Awards Finalists.

Best Barbeque or Picnic Menu 

 24 Carrots

Culinary Crafts

PR Creative Caterers

Best Buffet Presentation & Menu

A Taste of Elegance Catering & Events

Catering Creations (NE)

Vicky Crease Catering "A Lusty French Food Liaison"

Best Celebration Cake

Purple Onion Catering

Best Dessert

Daniel et Daniel "Grapefruit Baked Alaska"

The Forum Company

LeCroissant Catering & Events

Best Hors d’oeuvre

Catering by Michael's

Daniel et Daniel "Blueberry Beet Salad"

Thomas Caterers of Distinction "Bruschetta"

Best Main Course Plate Presentation

Catering by Design (CO)

LeCroissant Catering & Events

PR Creative Caterers "Citrus Seared Red Snapper and Tuna Nicoise"

Best Plated Menu

By Word of Mouth

Catering by Design (CO)

The JDK Group  

Best Food Trend Incorporation

Crave Catering

Catering Creations (NE)

Catering by Michael's

Best Table Scape Design

Al's Catering

By Word of Mouth

LeCroissant Catering & Events

Signature Caterer for Best Wedding

By Word of Mouth

Common Plea Catering

The JDK Group

Signature Caterer for Best Multiple Day Event

  Culinary Capers

Catering by Michael's

Vicky Crease Catering

Innovative Mixology

 Catering by Design (CO)

Empyrean Events

Thomas Caterers of Distinction

Signature Caterer for Best Event

 By Word of Mouth

Catering by Design (CO)

Zilli Hospitality Group

Chef of the Year

Arno Boshoff, The Forum Company

Robin Selden, Marcia Selden Catering

Caterer of the Year

Marcia Selden Catering

Santa Barbara Catering

Zilli Hospitality Group

To download the announcement of the finalists for the 2016 CATIE Awards, CLICK HERE.