Frequently Asked Questions
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Registration Questions
General Questions
Hotel Questions
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Registration Questions
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What comes with caterer registration?
ICA caterer members and caterer non-members can attend all events during the workshop. Registration includes breakfast, refreshments, lunch, and education. Check out the full schedule here.
What materials will I need to bring to the ICA workshop?
We recommend bringing a small notebook and pen to take notes during the educational sessions.
What do I do if I need to cancel?
No refunds for cancellations will be provided. Registrants who are unable to attend may send a substitute. If you are requesting a substitution, please email [email protected]. Registrations can not be transferred after Friday, April 14.
Can I transfer my registration if I can no longer attend?
Yes! You may transfer your registration to someone else in your organization. Registrations can not be transferred after Friday, April 14. The request must be made via email to [email protected] and include the following information for the new registrant:
- Name
- Job Title
- Email
- Phone
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General Questions
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How do I get an attendee list?
Approximately one week prior to the event, you can expect to receive an email entitled "Tips for Your Trip." This email will contain the attendee list including name, organization, city, state in PDF format.
What is the ICA workshop attire?
Business casual is suitable for all workshop activities.
How far away is Los Angeles International Airport (LAX) and John Wayne International Airport (SNA) from 24 Carrots Catering & Events and The Richland?
The Los Angeles International Airport (LAX) is 39 miles away from 24 Carrots Catering & Events and 38 miles away from The Richland.
The John Wayne International Airport (SNA) is 3.5 miles away from 24 Carrots Catering & Events and 11.4 miles away from The Richland.
What is 24 Carrots Catering & Events address and The Richland Hotel address?
The 24 Carrots Catering & Events address is 150 Baker Street East, Costa Mesa, CA 92626.
The Richland address is 137 East Maple Avenue, Orange, CA 92866.
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Hotel Questions
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Where should I stay if I need to stay overnight in San Antonio?
We have a few recommendations on where to stay. Hotel recommendations listed here.
We highly recommend staying at 24 Carrots Catering & Events' new hotel, The Richland. All education sessions on Wednesday, April 26 will take place at The Richland.
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