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Frequently Asked Questions

Registration Questions

General Questions

Hotel Questions

Registration Questions

What comes with caterer registration?

ICA caterer members and caterer non-members can attend all events during the workshop. Registration includes breakfast, refreshments, lunch, and education. Check out the full schedule here.

What materials will I need to bring to the ICA workshop?

We recommend bringing a small notebook and pen to take notes during the educational sessions.

What do I do if I need to cancel?

No refunds for cancellations will be provided. Registrants who are unable to attend may send a substitute. If you are requesting a substitution, please email [email protected] Registrations can not be transferred after Monday, August 1.

Can I transfer my registration if I can no longer attend?

Yes! You may transfer your registration to someone else in your organization. Registrations can not be transferred after Monday, August 1. The request must be made via email to [email protected] and include the following information for the new registrant:

  • Name
  • Job Title
  • Email
  • Phone
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General Questions

How do I get an attendee list?

Approximately one week prior to the event, you can expect to receive an email entitled "Tips for Your Trip." This email will contain the attendee list including name, organization, city, state in PDF format.

What is the ICA workshop attire?

Business casual is suitable for all workshop activities. 

How far away is the San Antonio International Airport from The RK Group?

The San Antonio International Airport (SAT) is 12 miles away and about a 16 minute car ride from The RK Group. 

What is The RK Group address? 

The RK Group address is 4039 E I-10, San Antonio, TX 78219. 

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Hotel Questions

Where should I stay if I need to stay overnight in San Antonio?

We have a few recommendations on where to stay. Hotel recommendations listed here.

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